![]() We believe this strategy is what sets us apart from other REPs in the commercial and residential energy markets. During the initial consultation, we will evaluate your specific needs and then begin to build our services around those needs. We want to provide you with a complete energy solution that meets your specific needs. Our Approach is to put the customer first. We are excited for the opportunity to do so for you! It differentiates us from our competition and allows us to provide superior products, pricing, services, and unparalleled customer satisfaction. We have roots in the Texas markets since the beginning of deregulation back in January of 2002. Our team members have worked in deregulated markets all over North America and in many international markets. YEP Energy is a private, non-affiliated Retail Electric Provider (“REP”) in the State of Texas, and was founded by energy executives with decades of combined experience in electricity, natural gas, and related industries. We rely on you to tell us what is working (or not working) so that we can refine and perfect your experience. Customer feedback is openly and actively solicited. Upgrades to our system are made on an on-going basis, to ensure that we continuously improve our performance for you. Our service function is goal oriented and performance is measured against specific standards at every customer interface point. Customer care agents can assist you in multiple languages (including Spanish & Korean) to accommodate your needs. Our friendly and knowledgeable customer service team is well trained and come from diverse, multi-cultural backgrounds. We utilize a Customer Service Plan that draws on best practices for all service industries and we use the most advanced electronic tools. YEP Energy is committed to having the best customer service in the business. Our buying power and experience enables us to provide our customers with some of the best rates in the State of Texas, and our commitment to quality demands we provide the best customer experience available. All rights reserved.From our headquarters in Houston, YEP Energy serves residential and commercial customers within the State of Texas as a Retail Electric Provider operating under Public Utilities Commission of Texas (PUCT) license #10126. Brand names and product names are trademarks or service marks of their respective holders. You do not have to buy Constellation electricity, natural gas or any other products to receive the same quality regulated service from your local utility. The prices of Constellation are not regulated by any state Public Utility Commission. The offerings described herein are those of either Constellation NewEnergy, Inc., Constellation NewEnergy-Gas Division, LLC, Constellation Connect, LLC or Constellation Home Products & Services, LLC (d/b/a Constellation Home in Maryland and d/b/a Constellation in Georgia, Pennsylvania and Texas), each affiliates of each other. Upon your termination during the Guarantee Period, we will return you to being supplied by the Utility at your next available meter read date and you will remain responsible for payment for electricity and related costs and charges incurred under this Contract through such meter read date. +You may terminate this Contract without incurring an early termination fee during the 90 days following your enrollment date (the Guarantee Period) by notifying us in writing or by calling our customer care center at 1-85. Constellation will share your name and email address with Virtual Reward Center for reward fulfillment only. Please see the merchant gift card/gift certificate for additional terms and conditions, which are subject to change at merchant's sole discretion. Terms and conditions are applied to gift cards/certificates. ![]() Use of merchant names and/or logos is by the permission of each respective merchant and all trademarks are the property of their respective owners. The listed merchants are in no way affiliated with Constellation nor are the listed merchants to be considered sponsors or co-sponsors of this program. For any questions about your gift card, call our customer care team at 1-85. Valid email address required for receipt of gift card. Cards are issued by Virtual Rewards Center. *Only new customer successful enrollments with Constellation, except in Illinois, New York and Ohio. ![]()
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